Ramada "Limited" - Austin Experience '07

So, for our trip to Austin this year, The Deuce got the game tickets, The Mole booked the room, and Dub-C tried not to wake up 40 miles outside of town, in a strange apartment with his contacts in his pocket. While we all fufilled our duties, the Ramada the Mole booked was definately a Ramada-Limited.

What follows is the from the comments portion of the survey they sent me about my stay:

On the subject of house keeping: Our room was NEVER cleaned, not once in 3 nights of stay.

Reservations: I made online reservations for a non-smoking room, when I walked in; I thought that the Marlboro man had sleep there the night before. It was disgusting.

Front Desk: One night our keys wouldn't work. When we went down to the front desk it took nearly an hour for someone to show up and help us. When they got there, they came out of back door entrance, carrying a purse, and smelling of Kool-Filter Kings. Now I'm no quantum physicist, but it shouldn't take even this low rent, over-weight Selena an hour to, in her words, "Program da TV".

As for service in General: I wouldn't even give the staff an F+. They were rude to our complaints, unresponsive when we asked for a cleaned room, and gave us no compensation for our time and trouble.

Guest Room: While the room itself had the 2 double beds we asked for, the "free wireless" never worked (again, the front desk unresponsive to our pleas for help), and again it was a smoking room.

I booked this room through a corporate discounting program. While I wasn’t in Austin doing business this particular trip, the company I work for is a Fortune 500 company dealing in the Aerospace Industry. I will be reporting the "lavish" conditions of this hotel to our corporate office, with a recommendation to pursue other options for our off-site travel needs.

Thanks for the opportunity to vent, now go upstairs and clean your room, No. 214.

Regards,

Mole

This will be the last Ramada I stay in.